Return Policy and Return Form

Cancellation instructions

Cancellation right

You have the right within fourteen days to cancel this contract without stating any reasons.

The cancellation time limit is fourteen days from the day on which you have taken possession of the goods or a third party that you designate and is not the carrier has done so.

In order to exercise your cancellation right, you must inform us,

The Bluesheepfarm GmbH
An der Rittersgrube 21
50259 Pulheim

by means of a clear declaration (e.g. a letter sent by mail, fax, or email) of your decision to cancel this contract. You may use the enclosed cancellation form template for this purpose, but this is not required.

If your notice that you are exercising your cancellation right is sent before the time limit expires, then this is enough to constitute compliance with the cancellation time limit.

Consequences of cancellation

If you cancel this contract, we must reimburse immediately you for all payments that we have received, including delivery costs (except for the additional costs incurred by the fact that you have selected a different kind of delivery than the favorable standard delivery offered by us), doing so by no later than fourteen days from the date on which we receive the notification of your cancellation of this contract. For this reimbursement, we will use the same payment method that you used for the original transaction unless something to the contrary was expressly agreed up on with you; under no circumstances will you be charged a fee for this reimbursement.

We can refuse to make the reimbursement until we have received the returned goods or until you have furnished proof that you have sent the products back, whichever is earlier.

You must surrender or return the goods to us immediately and in any case, no later than fourteen days from the day that you inform us of the cancellation of this contract. The time limit has been complied with if you send us the goods before the fourteen-day time limit expires.

You must pay the direct costs of sending the goods back.

You only have to pay for any of the goods if this loss of value is due to actions taken by you that are not required for testing the condition, properties, and function of the goods.

– End of cancellation instructions –

Cancellation form template

(If you wish to cancel the contract, please fill out this form and return it to us.)

— To

The Bluesheepfarm GmbH
An der Rittersgrube 21
50259 Pulheim

— I/we (*) hereby cancel the contract concluded by me/us (*) regarding the purchase of the following goods (*)/the provision of the following service (*)

— Ordered on (*)/received on (*)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only with paper notification)

— Date

(*) Strike whichever does not apply

Download Sample Return Form